ELMŰ-ÉMÁSZ, IT & Digital Directorate is looking for

Head of IT Infrastructure

Hivatkozási szám: 2018/2316

Responsibilities:

  • Focus on the entire IT infrastructure environment including Workplace, Data Center and Managed Network Services

  • As ELMŰ „IT & Digital” provides „Managed IT Services” the majority of IT infrastructure services has been outsourced to local partners. Therefore the management and steering of these contracts with local service providers is one of the main tasks, including ensuring high Customer Satisfaction

  • Ensure service level agreements (SLA’s), Key Performance Indicators (KPI’s), Business Continuity Requirements are properly reported and met

  • Capable of driving an operational excellence process, service quality improvement and keeping up to date with innovations

  • Success in this role will be achieved by aligning and working with internal business and external vendors along with peers toward maintaining strong relationships with internal and external business partners

  • Accountable for the selection, mentoring, development, coaching and performance management of staff. In addition, the management of the allocated staff and clear delegation of responsibilities are key

  • Collaborate and engage with peers, project managers and IT leadership team

  • In partnership with the Business Relationship team develop an ongoing relationship with all crossing the borders of vendors and supported products and services

  • Take the role of the "Local unit manager of Core IT” for Hungary within the innogy SE group and act on behalf of the international functional manager for the following topics:

    • Executing operational personnel management in alignment with international functional manager

    • Providing overview of local key developments and main projects

    • Aligning SLAs, service requests and contract management

    • Supporting IT processes, quality and problem management, compliance with regulatory requirements

Requirements:

  • MsC degree in Computer Science or equivalent graduation

  • 5+ years of leading infrastructure management teams in a complex environment

  • Experienced at team-building, performance management, and mentorship

  • Develop and empower direct organization

  • 5+ years of experience in management of large scale outsource contract

  • Strong infrastructure acumen and outsourcing experience

  • Hands-on experience managing or overseeing mid to large-scale information technology projects

  • Capable of communicating complex, technical topics to a non IT audiences

  • Strong problem solving, conflict resolution and negotiation skills

  • Capable of interacting with senior management, and influence decision makers

  • Understanding of project management principles and their application to Infrastructure projects

  • Excellent English capability in written and verbal is a must

Preferred Experience:

  • Experience in formal contract management, service management or vendor management

  • Experience within large, multinational company

  • Certifications in ITIL, and/or Six Sigma

  • Knowledge of cloud strategies and experience including migrations to the cloud

  • Experience in Utility/Energy Industry

Our offer:

  • Flexible worktime options

  • Extensive fringe benefits (company car, annual bonus, cafeteria, health insurance, voluntary pension fund contribution)

  • Participation in international projects

  • Be a member of an international IT community

Job location:

Budapest, Hungary

How to apply:

Please apply by uploading your English CV to www.energiakarrier.hu